Succeeding in operating a cafe business whether as a manager or owner cannot be taken for granted. There is always something to pay attention to, some challenge to solve. The better you understand what it takes to be successful, the greater your chance of success.

 

Espresso Republic aims to provide cafe owners and managers a framework in how you think about your business and also how you operate them. We will provide you with the systems and tools that we have found valuable to assist you in operating a successful business that is profitable and efficient with enthusiastic and skilled staff that provide customers with a unique experience.

 

Our Cafe Consulting services encompass the below key areas of your business:

 

Cafe Concept

Is your enthusiasm for your cafe business starting to fade? Are others excited by the competition?

 

Our Cafe Concept Consulting service aims to reinvigorate how you see and feel about your cafe business. We provide you with information about the latest cafe industry trends and concepts of successful cafe businesses combined with our intricate knowledge of the practicality of everyday systems and service.  We then work with you to create your own unique cafe business concept (or enhance your existing one) that will give you a point of difference and help you leave a greater impression on every customer that walks through your doors.

 

Branding and Marketing

We will develop, with you, various branding and marketing ideas and concepts suited to your cafe concept and identity. We will build a brand identity for your business with a logo design that is in line with your unique business concept.

 

We will also work with you in determining the markets that your business operates in, assessing your customers, competitors and the business environment. We will then help you develop strategies to increase the general public's awareness of your business and to create a excitement and buzz about it.

 

We also provide an Online Presence service in which we will build a website for you and help you develop a Social Media presence, possibly utilising popular sites such as Facebook, Twitter and Instagram to enable you to effectively engage with your customers online.

 

 

Cafe Management and Operations

When operating and managing a cafe business, the day to day processes and systems are key areas in ensuring that your cafe business is profitable. In our experience successful cafe businesses with a large loyal customer base have systems in place that:

• Cultivate a team oriented culture

• Have multi-skilled staff who understand and are confident in their various roles and responsibilities

• Have staff who are knowledgeable, excited and confident about the quality and uniqueness of the products

• Have staff that are skilled in selling the cafe's products and are quick to form friendly relationships with customers.

 

Our Cafe Operations consulting service looks through your business to find ways that will help you keep costs and waste to a minimum whilst ensuring that quality of products and service is at a high standard.  We will help you to look at ways to recruit, lead, manage, train and motivate your staff to perform as a high functioning team who are skilled in their roles and responsibilities to meet your cafe business needs.

 

Our service will work with you in establishing systems, tools, procedures, manuals, checklists and training techniques that will help you lead and manage your business effectively. Through maintaining and executing these systems your business will have a competitive edge in remaining consistent and retaining high quality staff.

 

Please contact us if you are interested in arranging for a cafe consulting service with us. 

 

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